The Team

Note:  Those listed below have been actively involved with HopeOneSource for a minimum of one year. Interested in how you or your organization can get involved in DC? Complete our quick form:


Team Lead

Tim Underwood, the Team Lead of Hope One Source (HOS) and the Founder and President of Hope with Love since 2011. He is a Presidential Management Fellow alumni at the Department of Veteran Affairs National Homeless Program Office and he is a major in the United States Air Force Reserves. He is currently enrolled at Harvard University Kennedy School of Government for Executive Education,  holds a Masters in Emergency and Disaster Management from American Public University and a Bachelor of Arts in Government and International Politics, with a minor in International Relations from George Mason University. 

He has more than 15-years of civilian and military experience serving in humanitarian logistical management roles with nonprofits and governmental organizations. Tim founded Hope with Love, with the intent to assist humanitarian organizations, both government and non-government, with improving the effectiveness and efficiency of their efforts. The end result:  fueling the hope of those experiencing poverty and oppression.

In 2015, he and his wife went undercover to experience homelessness in DC for four days and three nights, where they identified a gap that is the inability to effectively and efficiently connect people at-risk of and experiencing homelessness to the services they need to prevent or end their homelessness. Tim is proud to serve alongside such a committed team of volunteer professionals that aim to do so using Hope One Source - through secure real-time geolocated text messaging. 


Architect Lead

Chris Teitzel is the Architect Lead for Hope One Source (HOS) and the Founder and CEO of Cellar Door Media Group, a next generation technology consultation and development company that he started in 2009. He holds a Bachelors of Science in Molecular Biology from Azusa Pacific University.

He comes from a legacy of technology, as both his grandfather and father were 30-year veterans of IBM. His individual expertise as a third-generation technology professional is already well-proven, as one of the smartphone applications his company developed, climbed into the top 10 iPhone applications out of thousands, in the iTunes marketplace. His love and proficiency with blending innovation and cutting edge technology has brought him to Hope with Love. In doing so, he seeks to provide the architectural technical support and consultation to benefit the technological aspects of Hope with Love and its programs that ultimately serve those experiencing poverty and oppression. 

Chris led a hackathon team at a Drupal Conference to develop the core of Hope One Source, which won. When he is not perusing the screen of his smartphone or computer, you can find him strolling throughout Pike’s Place Market in Seattle for fresh eats with his loving wife, two baby sons and English Bulldog.



GIS and Data Management Lead

Tom Gertin is the GIS and Data Management Lead for Hope One Source (HOS) . He holds a Masters in Geoinformatics (GIS) and Geospatial Intelligence from George Mason University and is currently pursuing his PhD there in the same field.

Much of Tom’s professional career has been spent creating geospatial maps of urban areas. Tom then transitioned to researching and developing geospatial technologies. This culminated in leading a team of developers in the DARPA Innovation House Project. His team created a software-based solution to extract meaningful content from photos, videos, geospatial data, and other imagery-related data  to contribute to HopeOneSource. He is currently applying his knowledge of GIS and geospatial intelligence as a contractor at the Department of State. Much of his focus is on the MapGive initiative, where Tom advocates for the creation of data in OpenStreetMap to assist humanitarian initiatives.

Tom is very excited to contribute to Hope One Source. He is very interested in data management and how it can be used to make people’s lives easier and more efficient. In his spare time he likes to watch movies, exercise, and learn more about web development.



Development Lead

Anthony Glynn is the Development Lead for Hope One Source (HOS) . He is an Information Security Officer at Capital One. He holds a Bachelor of Arts from the University of Maryland, as well as a Master’s of Science in Information Systems Technology Management from the George Washington University.

He was a key contributor to architecting and developing a web content management system that hosts 17 Federal government websites, including several of the most trafficked. Now that Anthony is done with graduate school, he wanted to give back using his skills, so he joined HOS. He spearheads the development for all new system features. 

Anthony’s wife first volunteered with Hope One Source and got him hooked. Everyday he sees firsthand how serious of an issue homelessness is in DC, walking past many people experiencing homelessness on his way to work. Anthony is passionate about using his skills to help end this social issue, by helping connect them to the services they need to end their homelessness. When not programming, he is often learning the French language and culture, going for a long hike, or seeing friends and family around town.



Communications Lead

Nick Hanson is the Communications Lead for HopeOneSource and the Director of Communications for Hope With Love.  He holds a Bachelor of Arts from George Mason University in Communications as part of the University Honors Program. He received a full four-year scholarship to attend. Professionally, Nick works as a filmmaker, specializing in short-form videos for web and broadcast.  He enjoys using his diverse skillset to help grow humanitarian efforts such as HopeOneSource.

Nick is an integral part of the HopeOneSource team, helping to shape the messaging behind and promotion of the tool to its intended audiences—clients and providers.  He has produced numerous videos for HopeOneSource since the initial prototype of the tool was built in 2011.  Nick also crafts press releases and social media content for HopeOneSource.

Nick has seen the direct impact of HopeOneSource in Haiti and DC, and has been fortunate enough to capture the stories of several people whose lives have been positively impacted by the tool. Nick's passion is to capture the impact to further grow the efforts. In his free time, you can find Nick on the trail in the mountains or singing in his rock band, Skip House.


Technology Integrations Coordinator

Frank Adames is the Technology Integrations and Community Partnerships AmeriCorps Volunteer In Service to America (VISTA) for HopeOneSource (HOS). He holds a Bachelors of Science in Finance, and is currently completing a Project Management certification at Georgetown University.
He first began as a part time volunteer in 2016 at a hackathon to advance the HOS technology, and came on as a full-time AmeriCorps VISTA in 2017. He's had a knack for tech and a passion for helping others from the beginning. Frank is responsible for building HopeOneSource’s capacity that results in a systematized increase of service providers using HopeOneSource to better connect their services, more residents experiencing housing instability registered, and more volunteers involved. This includes helping develop, A/B test, measure progress, and troubleshoot all technology HopeOneSource leverages.
When he’s not tapping away on his keyboard or meeting with friendly service providers, you can find him playing his guitar or spending quality time with friends and family.